Level 1 / 2 Helpdesk Support

Posted 06 May 2022
SalaryAU$50000 - AU$62000 per annum
Job type Permanent
DisciplineIT General

Job description

About the company

Our client is a Music Licensing organisation, they are a not for profit and just a really lovely environment where they employ people who are focussed on just making decent products.

About the role

Help Desk Officer is a highly specialised role responsible for conducting basic troubleshooting using questionnaires to find out the level of support needed.


  • Provide first and second level support for desktop hardware and software.
  • At least 12 months' experience in a commercial environment in a similar role.
  • Assist with deployment of new desktop systems through disk imaging technology.
  • Information Technology (Support) - Certificate III, or similar tertiary qualification preferred.
  • Excellent communication skills.


  • Supportive and diverse workplace culture
  • Professional Team Environment
  • Career Progression

Job Reference # 255563

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aditi Yadav on 02 9464 5530 or email: ayadav@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.