Job description
Responsibilities:
- Level 2 technical support for both company hosted (and cloud based) Distributed Ledger (DLT) platforms.
- Incident Management (including Root Cause Analysis), Problem management, Release Management.
- Set up monitoring/alerting across environments using enterprise tools (ELK /Kanbana) or scripting.
- Completion of routine tasks such as Health Checks, User Queries
- Participate in non-functional testing required by projects and software releases.
- Maintenance of technical documentation required by the team for operational support.
- Server side software installation (Linux system) and configuration of systems/environments.
- Utilising CI/CD pipeline for the project.
- Afterhours work may be requested to perform changes, upgrade, testing, and any critical activity that cannot be performed during week days.
What you've done:
- Degree or equivalent in IT, computing, science or maths
- 3+ years support of mission critical applications
- 3 + years' experience in Linux OS admin, install, configuration, troubleshooting (including Bash, Cron scripting).
- Experience with application monitoring tools such as ELK.
- 2+ years' experience in container (e.g. Docker or K8s) admin and deployment platforms.
- Exposure or Knowledge in Terraform or other Infrastructure As Code tool
- Good knowledge of IT Service Management platforms, such as Service Now or Jira.
And if you've got some of this, even better:
- Interest or knowledge in distributed ledger technology (DLT).
- Familiarity with COBIT 5 and/or ITIL methodologies
- Security infrastructure knowledge (Hardware Security Module, Public Key Infrastructure, Identity Access Management)
- Good understanding of TCP/IP networks to diagnose connectivity issues.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Harini Turlapati on 02 9464 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
