Job description
Are you an Engineer or an IT Professional who is up for a challenging role? If so this large ASX50 listed organisation is looking for you!
What You'll Do
- This role looks after and supports incidents and tickets from the queue, triage them and escalate tickets.
- As the Operational Support Engineer, you will automate processes where possible using scripting languages and liaise with stakeholders, communicating and translating incidents.
- You will continuously strive for operational excellence, instilling a customer first culture and drive consistency across the Technology business.
- There will be an on-call component in this role, ideally 1 week on and 3 weeks off, however this could change, and you will be compensated.
What You'll Bring
- As the successful candidate, your experience may come from an Application Support role supporting transaction-based organisation, ideally with Linux and Unix experience.
- You will also be able to develop relationships across the business and with an understanding of ITIL processes.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 613 90874195 or email and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
