Project Support Officer

We are seeking an experienced APS 5 and APS Project support Officer's to support the delivery of ICT programs and projects within a central Investment and Portfolio Management Office (PMO) operating in a complex government environment.

Working under limited direction and reporting to APS 6 and EL1 staff, the role supports project and program coordination activities across a range of initiatives varying in size and complexity. The position contributes to portfolio reporting, assurance, compliance, and business operations, ensuring projects align with the Project Management Framework (PMF) and established governance processes.

The role involves undertaking research and analysis, contributing to reports and briefs, managing project data and databases, supporting risk and financial management activities, and assisting with contract and procurement processes. You will coordinate inputs to briefs, draft briefing material for senior staff, manage invoices and expenditure, reconcile payments, and assist with project scheduling, milestones, and delivery activities.

You will also support stakeholder engagement across internal and external networks, contribute to training activities, assist with audits and risk management processes, and help uplift PMO practices through quality assurance, documentation, and continuous improvement initiatives. The role requires sound judgement, the ability to manage competing priorities, and the capacity to work independently within defined policy and legislative frameworks.

APS 5 – IPN Administrator / Project Support Officer

Role purpose

At the APS 5 level, you will support the Project or Program Coordinator in the day-to-day management of projects of varying size and complexity. Working under limited direction, you will provide reliable project, administrative and analytical support, manage your own workflow, and contribute to quality project outcomes across the portfolio.

Key duties – APS 5

• Undertake research and analysis, contributing to reports on project activities, milestones and performance

• Assist with project coordination activities, including scheduling, tracking actions and maintaining registers

• Support contract management activities, including drafting scopes, supporting procurement processes and monitoring contractor performance

• Maintain project databases and undertake data quality assurance

• Process and analyse data, presenting information in formats suitable for reporting and decision-making

• Assist with project and program risk assessment and risk management activities

• Manage expenditure tracking, analyse financial information and support financial reporting

• Approve or certify payments and reconcile invoices in line with delegations

• Draft briefs, briefing notes and papers for higher classification levels

• Coordinate the allocation and submission of briefs and other governance documentation

• Support the delivery of training activities and continuous improvement initiatives

• Provide support to internal and external stakeholders and contribute to effective working relationships

What we’re looking for – APS 5

• Demonstrated experience providing project, program or administrative support in a complex environment

• Sound analytical and research skills, with the ability to work with data and financial information

• Ability to work independently under limited direction and manage competing priorities

• Well-developed stakeholder engagement and communication skills

• Knowledge of, or ability to quickly learn, relevant policy, legislative and governance frameworks

• Experience contributing to risk management, quality assurance and continuous improvement activities

What we’re looking for – APS 6

• Demonstrated experience coordinating programs or complex projects, preferably in an ICT or PMO environment

• Strong understanding of project management frameworks, governance and assurance practices

• Proven ability to provide high quality advice on complex issues and anticipate risks

• Experience in performance reporting, analysis and executive-level briefings

• Ability to work with a high degree of autonomy while operating within established frameworks

• Strong stakeholder management skills, including working in representational roles

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Cristina Garcia on + 612 6151 9214 or email cgarcia@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.