Business Analyst – Information Management and Collaboration Platforms

Location: Brisbane CBD

About the Role

We are seeking a highly skilled Business Analyst with strong technical expertise in Microsoft 365 and information management systems. The successful candidate will play a key role in supporting enterprise-wide digital transformation initiatives focused on collaboration, document management, and records management platforms.

This role requires a blend of analytical capability, stakeholder engagement, and technical understanding to support the design, configuration, and adoption of information management solutions that align with organisational and government objectives.

Key Responsibilities

• Analyse and document business needs, processes, and requirements related to information management and collaboration platforms.

• Provide subject matter expertise in the configuration and administration of Microsoft 365 tools(including SharePoint, Teams, and OneDrive).

• Support the implementation and integration of document and records management systems, including platforms such as eDOCS and RecordPoint.

• Evaluate current and emerging information management (IM) standards, trends, and practices, advising on their impact and application.

• Collaborate with stakeholders to promote awareness and adoption of IM standards across diverse business units.

• Contribute to the design and enhancement of case management systems, electronic workflows, and enterprise content services.

• Facilitate workshops and stakeholder consultations to gather requirements, define problems, and recommend solutions.

• Work collaboratively within multidisciplinary teams to support project delivery and continuous improvement.

• Promote and contribute to a culture of equity, diversity, respect, and inclusion within the workplace.

About You

You are an experienced Business Analyst who combines strong technical skills with the ability to engage stakeholders and deliver practical information management solutions. You thrive in a collaborative environment and are motivated to drive change, innovation, and digital capability uplift across the organisation.

To be successful, you will have:

• 5+ years of hands-on experience with Microsoft 365 administration and configuration (SharePoint, Teams, OneDrive).

• Proven experience with document and records management platforms such as eDOCS and RecordPoint.

• Strong knowledge of information management standards, frameworks, and best practices.

• Demonstrated ability to analyse information, identify issues, and recommend effective solutions.

• Excellent stakeholder engagement and communication skills.

• A collaborative mindset and commitment to promoting inclusion and respect in the workplace.

Benefits

• Opportunity to contribute to high-impact digital and information management initiatives.

• Flexible working arrangements and supportive team culture.

• Central Brisbane CBD location close to public transport.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email areyes@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.