Business Support Officer

Keep operations running smoothly. Deliver exceptional customer service. Make a real impact.

We're partnering with a leading local government organisation seeking a Business Support Officer to join a busy and collaborative operational team. If you're an organised administrator with excellent customer service skills and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

About the Role

As the Business Support Officer, you'll provide high-quality administrative and operational support while acting as a key point of contact for both internal and external stakeholders. You'll manage customer enquiries, maintain accurate records, coordinate financial and administrative processes, and help ensure the smooth day-to-day operation of the team.

Key Responsibilities

• Provide exceptional customer service via phone, email and correspondence.
• Manage customer requests, maintain accurate records and update corporate systems.
• Coordinate administrative activities, meetings and documentation.
• Process purchase requisitions, invoices and financial records.
• Liaise with contractors and internal stakeholders to resolve enquiries.
• Support continuous improvement initiatives and ensure compliance with organisational procedures.

About You

You'll be a proactive and detail-oriented administrator who enjoys supporting teams and delivering outstanding customer service. You'll also have:

• Previous experience in administration or business support.
• Excellent customer service and communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• Experience using Microsoft Office and business systems.
• High attention to detail with strong data entry and record management skills.
• Financial administration experience (purchase orders, invoices or reconciliations) will be highly regarded.

Why Apply?

• Join a supportive and collaborative team.
• Gain valuable experience within a respected local government organisation.
• Diverse and rewarding role with plenty of variety.
• Competitive hourly rate and full-time opportunity.

If you're ready to bring your administration expertise to a role where you can make a difference every day, we'd love to hear from you. Apply now!

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email areyes@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.