Delivery Manager
Are you an experienced delivery leader who thrives in complex environments and enjoys bringing structure, clarity, and predictability to delivery? We are seeking a Delivery Manager to drive operational excellence across a diverse portfolio of work.
This role will see you leading delivery across a mix of operational support (incidents), small enhancements, and large-scale project initiatives, ensuring teams deliver consistently in a fast-paced, hybrid environment.
About the Role
You will play a key role in improving delivery outcomes by embedding strong planning practices, driving execution discipline, and enabling clear visibility across all workstreams.
Key Responsibilities
- Own and continuously improve the delivery operating model across multiple work types
- Lead Agile ceremonies including sprint planning, stand-ups, refinement, and retrospectives
- Implement capacity-based planning to align delivery commitments with team availability
- Improve delivery predictability and reduce carry-over between sprints
- Proactively manage risks, dependencies, and blockers, ensuring timely resolution
- Coordinate prioritisation and trade-offs with stakeholders to balance planned and urgent work
- Ensure consistent visibility of delivery progress, risks, and outcomes
- Align delivery tools and processes (e.g., Jira and ITSM platforms) for efficient execution
- Use metrics and reporting to identify improvement opportunities and optimise performance
- Support collaboration across cross-functional technical teams
About You
You are a pragmatic, hands-on delivery professional who combines strong Agile expertise with excellent stakeholder management skills.
Skills & Experience
Essential:
- Proven experience delivering in Agile environments (Scrum and Kanban/Scrumban)
- Demonstrated ability to improve delivery predictability and team performance
- Strong understanding of flow management (WIP limits, prioritisation, blockers)
- Experience with capacity-based planning and realistic commitment setting
- Excellent stakeholder communication and relationship management skills
- Experience managing risks, dependencies, and delivery governance
- Proficiency in Jira(or similar tools) for tracking and reporting
- Familiarity with ITSM/service delivery environments
- Ability to lead and influence teams in a hybrid/virtual setting
Desirable:
- Experience with Tempo Timesheets or similar tools
- Exposure to cloud, infrastructure, or platform delivery environments
What’s on Offer
- Opportunity to influence and improve delivery practices at scale
- Collaborative and supportive team environment
- Flexible, hybrid working model
- High-impact role with strong visibility across stakeholders
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Nayana Lahoti on 07 3339 5616 or email: nlahoti@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
