End User Support/ Application Support:

• Initial 6 months contract with chances of extensions
• Travel: Required to sites interstate or international travel
• Energy / Resources experience is advantageous but not essential

We are currently seeking multiple experienced Infrastructure professionals to support a large-scale, enterprise environment across operations and engineering. These opportunities span End User Services.

End User Services (2 roles)

Key Technologies:

• Microsoft Modern Workspace, O365, Intune, GPO, Microsoft Defender, ASR, Microsoft E5, Printing, SOE management, Application Packaging, Azure Update Manager, Azure Monitor, MECM (SCCM), Global Secure Access

Application Support (2 roles)

• SaaS, COTS, Software license management, SAML, OAUTH, Certificate Renewal, RBAC, JAVA, Sharepoint

Core Responsibilities for All Roles

• Provide end-to-end operational support from triage through to documentation
• Perform day-to-day operations, including monitoring, maintenance, incident and problem management
• Support major incidents and contribute to resolution under pressure
• Develop and execute change plans with strong rollback strategies
• Create and maintain high-quality documentation, SOPs, and runbooks
• Drive continuous improvement and automation across operational processes
• Stabilise newly transitioned environments post project handover
• Collaborate across technical teams and stakeholders in a large enterprise setting
• Mentor and support junior team members where required

Key Requirements

• Strong hands-on technical experience in one of the above domains
• Proven experience in large enterprise operational environments
• Deep understanding of ITIL processes
• Experience with ServiceNow
• Ability to work under pressure, think critically, and communicate clearly
• Strong documentation and process development capability
• Willingness to participate in on call / after-hours support

Additional Details

• Term: 6 months with strong potential to extend
• Travel: Required to sites interstate or international travel
• Industry Experience: Energy / Resources experience is advantageous but not essential

How To Apply:

If you have right experience and in market, feel free to share your cv on

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Priyanka Shah on 08 61511705 or email: pshah@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.