⚠️ Important: NV1 security clearance is required. Please do not apply if you do not hold NV1.

What you will do

• Make IT systems more reliable and plan ahead to prevent problems
• Create dashboards and reports to show how systems are performing
• Help plan for disasters or outages so services can recover quickly
• Test recovery plans, learn from them, and make improvements
• Work with technical teams to understand system design and capacity needs
• Explain technical information in simple words to non-technical people

Experience and skills

• Knowledge of IT Service Management (ITSM) and ITIL, or practical experience in service continuity
• Comfortable working under pressure and handling multiple tasks
• Strong communication skills – can explain technical things in simple terms
• Experience in large organisations or government environments
• Curious, willing to learn, and good at connecting people, processes, and technology

To be considered for the role click the 'apply' button.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.