About the Role-

We have partnered with a client in the Financial Services sector to bring on board a junior Business Systems Analyst with a strong foundation on API integration and data mapping and a passion for problem solving.

In this role, you will work closely with internal stakeholders and external partners to support the delivery of high-quality, fit-for-purpose solutions.

🧩 Key Responsibilities

📘 Business Analysis & SDLC Activities

• Requirement Management – Gather, document, and manage business and technical requirements
• Solution Documentation – Prepare process flows, BRDs, user stories, and functional specs
• Test Planning & Execution – Assist in test case creation, execution, and defect tracking
• Defect Management – Identify, log, and coordinate issue resolution throughout testing cycles

⚙️ System Configuration & Technical Responsibilities

• System Setup and Customization
• Configure financial systems platforms
• Adjust system parameters to align with workflows
• Workflow Configuration
• Design and update workflow rules, user roles, and approval processes
• Automate actions like status changes, alerts, and escalations for loan/settlement stages
• User Access and Permissions
• Manage user roles and permissions based on job functions
• Ensure data security for sensitive mortgage and title information
• Third-Party Integrations
• Support API/system integrations with different platforms.
• Environment Configuration
• Assist with setup of UAT and production environments
• Ensure correct settings (e.g., endpoints, sandbox/live credentials)
• Issue Resolution & Updates
• Troubleshoot configuration issues (e.g., failed workflows, miscalculations)
• Apply patches or system updates and adjust affected components

💡 What You’ll Bring

We’re looking for individuals who are:

• 🔥 Action-Oriented – Energetic and committed to delivering results
• 👂 Approachable & Collaborative – A natural communicator and listener
• 💻 Quick Technical Learner – Able to grasp new platforms and tools rapidly
• 🧠 Analytical & Solution-Focused – Enjoy solving technical and business problems
• 🔄 Process-Driven – Passionate about improving workflows and system efficiency
• 🎨 Creative – Comfortable suggesting new ideas and approaches
• 🤝 Customer-Centric – Committed to meeting stakeholder and user needs

🎓 Preferred Qualifications

• Degree or certification in Business, Information Systems, or Project Management(preferred)
• Familiarity with workflow tools, CRM systems, or mortgage/settlement platforms is a plus

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Pam Kaur on + 618 7422 0615 or email pkaur@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.