Junior Desktop Engineer – TechBar Support
Location: Melbourne, VIC – Fully onsite, 5 days per week
Contract role until January 2030
Role Overview
We are seeking a Junior Desktop Engineer to provide in-person TechBar support to end users in Melbourne. You will troubleshoot device and application issues, assist with day-to-day technical queries, and help ensure a smooth workplace technology experience.
This is a fully onsite role requiring attendance at the central office five days per week.
Key Responsibilities
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Provide face-to-face TechBar and desktop support to end users.
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Troubleshoot hardware, software, device and application issues.
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Assist users with technical queries and workplace technology problems.
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Escalate complex issues to the appropriate technical teams.
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Deliver a positive and customer-focused support experience.
Required Skills and Experience
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Basic desktop support and troubleshooting knowledge.
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Good understanding of Windows devices and common business applications.
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Strong customer service and communication skills.
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Ability to manage multiple support requests in a fast-paced environment.
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Willingness to learn new technologies and develop technical skills.
Desirable Experience
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Exposure to endpoint management tools such as Microsoft Intune, JAMF or SCCM.
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Awareness of endpoint security tools and practices.
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Previous experience in TechBar, walk-up or service desk support.
Soft Skills
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Customer-focused approach with strong interpersonal skills.
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Clear communication and problem-solving abilities.
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Adaptability and willingness to learn.
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Ability to work collaboratively in a fast-paced environment.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email icardinal@paxus.com.au and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
