Knowledge Management Lead – NV1 Clearance | Canberra | Permanent, Full-Time Onsite
Location:
Canberra, ACT
Role Type:
Permanent | Full-time | Onsite
Clearance:
Min. NV1 mandatory
My client is seeking an experienced Knowledge Manager who can organise information, improve processes, train teams, and ensure that knowledge is utilised effectively and efficiently across the business.
Responsibilities
- Create and update knowledge articles (guides, FAQs, procedures)
- Make sure information is clear, up to date, and easy to find
- Improve how knowledge is written, stored, and shared
- Ensure teams follow knowledge processes and flag issues when needed
- Communicate updates when processes or policies change
- Find ways to improve efficiency and fix what isn’t working
- Track usage and quality of knowledge using simple reports and metrics
- Organise knowledge in systems and repositories
- Share knowledge through training sessions, portals, and workshops
- Collect best practices and ideas from teams and add them to the knowledge base
- Use digital tools to manage and share information effectively
Skills and requirements
- Previous experience as a Knowledge Manager or Knowledge Lead
- Experience working in a large or complex organisation
- Strong skills in organising and managing information
- Experience creating and delivering training
- Comfortable working with large amounts of information
- Familiar with knowledge management tools and platforms
- Good communication and stakeholder management skills
To be considered for the role click the 'apply' button.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
