Level 2 IT Support Engineer

📍 Darwin CBD | 12-Month Contract | Onsite (Mon–Fri)

We are seeking an experienced Level 2 IT Support Engineer to provide onsite technical support in a structured enterprise environment. This is a 12-month contract with strong extension potential.

Key Responsibilities

• Provide Level 2 support for incidents and service requests

• Manage tickets end-to-end (resolution & documentation)

• Support Windows 10/11 and Microsoft 365

• Administer Active Directory and Azure MFA

• Support mobile devices (Android & Apple)

• Manage devices via Intune/SCCM

• Troubleshoot hardware, network connectivity, and print devices

• Support voice and video conferencing platforms

• Ensure SLA adherence

Required Experience

• Strong Windows 10/11 & M365 support experience

• Experience with ServiceNow (or similar ITSM tool)

• Active Directory & Azure MFA knowledge

• Intune and/or SCCM experience

• Solid troubleshooting and customer service skills

📌 Full-time onsite role – Darwin CBD

Apply now if you are a proactive IT Support Engineer looking for your next contract opportunity.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email icardinal@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.