Our clent is seeking an experienced Operational Performance Analytics Lead to establish and lead a new Driver Performance Analytics Program within its Public Transport Services division.

This is a senior, hands-on analytics role focused on bringing together complex operational data from telematics, fleet management, rostering and transport systems to create a clear and actionable view of bus operator driving performance.

You will design the analytics framework, establish meaningful performance measures and develop dashboards and scorecards that support better decisions across driver coaching, safety, training, fuel efficiency, vehicle utilisation and broader transport operations.

This is not a routine reporting position. We are looking for someone who can take ownership of an analytics program from the ground up, work through complex and imperfect data, facilitate discussions with operational stakeholders and translate insights into practical business improvements.

T he opportunity

Working closely with transport operations, safety, fleet, workforce planning and senior leadership stakeholders, you will develop a sustainable Driver Performance Analytics Framework.

The program will integrate information from systems such as Webfleet, HASTUS, vehicle telematics, fleet management platforms and rostering systems, linking drivers, vehicles, shifts, routes and journeys to identify performance trends and improvement opportunities.

You will be responsible for determining how driver performance should be measured, validating business rules with stakeholders and presenting complex operational information through clear Power BI dashboards, scorecards and executive reporting.

Key responsibilities

• Establish and lead the Driver Performance Analytics Program.
• Develop a comprehensive Driver Performance Analytics Framework.
• Integrate data from Webfleet, HASTUS, vehicle telematics, fleet management, rostering and other operational systems.
• Design data models that link drivers, vehicles, shifts, routes, journeys and performance outcomes.
• Define and validate operational measures including:
• Harsh braking
• Harsh acceleration
• Harsh cornering
• Speed-related events
• Vehicle idling
• Fuel consumption
• Vehicle utilisation
• Develop high-quality Power BI dashboards, operational scorecards and executive reports.
• Identify trends, risks, anomalies and opportunities for operational improvement.
• Facilitate workshops to confirm reporting requirements, performance measures and business rules.
• Present findings and recommendations to operational stakeholders and senior leaders.
• Improve data quality, consistency and governance across the analytics process.
• Establish a sustainable reporting and governance model for ongoing performance monitoring.
• Support evidence-based improvements across driver coaching, training, safety, fleet efficiency and service delivery.

About you

You will be a senior data and analytics professional who combines strong technical capability with commercial thinking, operational awareness and confident stakeholder engagement.

You will be comfortable working with large and complex datasets, resolving data quality issues and turning fragmented operational information into clear measures, dashboards and recommendations.

You will ideally bring:

• Advanced Power BI dashboard design and development experience.
• Strong SQL and data modelling capability.
• Experience integrating data from multiple operational systems.
• Demonstrated experience developing KPI frameworks, scorecards and performance measures.
• Experience delivering operational performance reporting and analytics.
• Strong trend analysis, forecasting or predictive analytics capability.
• Experience improving data quality, governance and reporting processes.
• Experience leading analytics, performance improvement or business intelligence initiatives.
• Strong workshop facilitation and requirements-gathering skills.
• The ability to communicate complex findings clearly to operational teams and senior leaders.
• The confidence to challenge assumptions and ensure performance measures are accurate, practical and meaningful.

Highly desirable experience

Experience in one or more of the following areas will be highly regarded:

• Webfleet or similar telematics platforms.
• HASTUS or other transport rostering and scheduling systems.
• Public transport or bus operations.
• Fleet management and vehicle utilisation.
• Driver behaviour or safety analytics.
• Telematics data and performance monitoring.
• Logistics, utilities, field services or asset-intensive environments.
• Queensland Government, local government or another large operational organisation.

What will make you successful

The strongest candidate will be someone who can combine hands-on Power BI, SQL and data modelling expertise with a genuine understanding of operational performance.

You will have previously built analytics frameworks or scorecards rather than simply maintaining existing reports. You will also be able to work directly with operational stakeholders, run effective workshops and turn complex data into insights that improve safety, efficiency and service delivery.

Apply now

This is an excellent opportunity to establish a high-profile analytics program that will directly influence transport operations, driver performance and organisational decision-making.

Please apply with an updated resume clearly outlining your experience across Power BI, SQL, data modelling, operational analytics, performance frameworks and stakeholder engagement.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626 or email: acunningham@paxus.com.au

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and people living with a disability. The recruitment and selection process varies, and some roles may include completion of pre-employment assessments, in-person or online interviews, psychometric testing, written assessments, scenario-based tasks, presentations, and pre-employment checks such as medical (including drug and alcohol), criminal history, or financial. If you require an adjustment to any part of the recruitment process, including the application form or assessments completed in an alternate format, please contact me using the above details. As part of our ongoing commitment to accessibility, we are also in the process of updating our website to reach full conformance with WCAG 2.2 AA. If you experience any difficulties, please contact me on the above details.