Senior Business Analyst - ICT

20-Mar-2026

Contract Type:

Contract

Location:

Brisbane CBD

Industry:

IT

Contact Name:

Anna Reyes

Contact Email:

areyes@paxus.com.au

Contact Phone:

Date Published:

20-Mar-2026

Senior Business Analyst x2

Brisbane CBD- Hybrid 3/2
Contract role-23/03/2026 to 30/11/2026
$121.29 per hour + super

We are currently partnering with a large Queensland Government client seeking an experienced Senior Business Analyst to support a significant ICT solution initiative within a human services environment.

This role will play a key part in defining business requirements and assessing ICT solution options for an end-to-end Client Relationship Management solution supporting a major Queensland program. You will work across a broad stakeholder group, including internal business teams, government agencies, vendors, and external organisations, to help shape the preferred solution and support delivery outcomes.

Key responsibilities

  • Lead the capture, analysis, and documentation of business and solution requirements, including user stories and acceptance criteria
  • Develop and analyse business process maps using BPMN
  • Work closely with project teams in an Agile delivery environment to produce clear, testable, and unambiguous requirements
  • Provide business analysis support across business process analysis and business impact assessments
  • Contribute to key project artefacts including functional requirements, statements of work, test scenarios, and benefits documentation
  • Facilitate stakeholder engagement across a broad range of internal and external parties
  • Lead workshops, planning sessions, and project meetings to support delivery outcomes
  • Conduct fit-gap analysis to assess solution suitability and alignment with business needs
  • Support detailed solution and architectural assessments to determine preferred options
  • Engage with vendors during procurement processes to assess technical capability and functional fit
  • Evaluate business impacts and change requirements, with a focus on risk minimisation, business continuity, and effective service delivery

Key requirements

  • Proven experience in business requirements gathering, analysis, process modelling, and requirements testing
  • Strong experience in options analysis, estimation, and planning
  • Excellent communication, consultation, and stakeholder engagement skills
  • Demonstrated ability to prepare and present clear, accurate, and timely advice
  • Experience working across change initiatives, workshops, and cross-functional project teams
  • Strong understanding of project delivery methodologies, ideally within Agile environments and sprint-based delivery models

Highly regarded

  • Experience in business reform, transformation, or change programs
  • Previous experience in Queensland Government or broader public sector environments
  • Experience within human services, disability, community services, or related sectors
  • Exposure to Azure DevOps or JIRA for requirements and delivery tracking
  • Experience using BPMN tools
  • Experience working with Dynamics 365, particularly in environments involving complex external integrations
  • Experience working with sensitive or secure information in highly regulated settings

What’s on offer

  • High-impact contract within a major government program
  • Brisbane CBD location
  • Opportunity to work on a meaningful ICT solution supporting critical public services
  • Strong stakeholder engagement and solution design exposure
  • Competitive hourly rate

If you are an experienced Senior Business Analyst with strong government or transformation experience and enjoy working across complex stakeholder environments, we would love to hear from you.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email areyes@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

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