Why candidates with high EI should top your list

Jessica Kruk • September 10, 2018

Posted September 10, 2018  Jessica Kruk

​While many people have heard of the term emotional intelligence (EI), most don't know what it means to have high EI, why it is important, and why companies should hire candidates with high EI. EI can broadly be defined as recognising, assessing and managing your emotions, and the emotions of others. High EI can underpin personal success and success in the workplace – making it a highly desirable skill for candidates. So what are the traits of someone with high EI, and why is EI important? We have compiled a list of qualities we regularly see in high performers, and looked at how these traits have attributed to their success:

Empathy

People with high EI have a high level of empathy and understanding. We all occasionally have bad days, are in a bad mood or have issues in our personal lives that can affect our work. How people deal with their problems and the problems of others says a lot about them. Rather than just telling someone who is experiencing difficulty to get on with it – someone with high EI is aware and responds to their colleague's emotions, supporting them to help get the best outcome. It's no secret that team players often make the best employees, and workers who demonstrate empathy can find it easier to build relationships with their colleagues. They are also better at managing their own issues – showing themselves empathy, understanding their emotions and taking time out when needed to ensure they remained balanced.

Good listening skills

Listening to others, and letting people talk rather than talking over them is another sign of good EI. When people don't feel heard, they don't feel valued and respected. It is therefore important to hire people that listen to colleagues, take feedback on board and ensure constructive conversations lead to positive outcomes.

Flexibility

Employees who have strong EI are able to be flexible in the workplace. They understand that flexibility and the need to be flexible with others can sometimes be the difference between retaining and losing other staff. They also recognise that everyone has personal commitments outside of work. Hiring people who are mindful of this will ensure that they can be accommodating, build relationships and bring out the best in others.

Manage change well

Managing change is difficult at the best of times, however people with high EI know how best to respond to change. While employees who resist change and react negatively can make a situation worse, people with high EI embrace change, take a positive outlook, and help others through the conversion. This helps with a seamless transition into different ways of working, and ensures that team performance remains consistent through times of change.

Allow people to be creative

For innovation to occur, it is important to encourage creativity and generation of new ideas. People with high EI recognise that they might not always have the best idea, and are open to suggestions on improved ways of working. Emotionally intelligent employees allow others in their team to be creative, feel valued and to make a meaningful contribution. Employees with high EI are skilled at building strong relationships, nurture others to grow, and take the time to understand their own and their colleagues' emotions. High EI is not only an asset to the employee possessing it, but to your business as a whole, helping you achieve the best outcomes that help you meet your business objectives.

Contact us

If you are seeking employees with high EI – Paxus can help. As industry leaders in technology and digital recruitment, Paxus actively seeks applicants with the most sought after skills. If you would like us to connect you with some of the best talent in the market, get in touch.

By Katelyn Buntz • September 28, 2026
If you’re looking for a job in Melbourne, you may have noticed that the hiring process feels a little slower this year. But slower hiring doesn’t mean businesses have stopped hiring. According to Harje Kaur, Account Manager at Paxus, Melbourne based employers are simply taking more time to identify the right candidate, particularly when it comes to finding someone who is the right fit for the team. Employers Are Being More Selective Rather than rushing to fill vacancies, businesses are taking a more considered approach to recruitment. Employers are looking for candidates who tick the right boxes across skills, experience and team fit. As a result, recruitment processes can take longer, with more consideration given to whether a candidate can deliver genuine value to the business. For candidates, this means the job search may require a little more patience. But there are still quality opportunities available across the Melbourne market. Quality over quantity when applying for jobs When hiring processes are taking longer, it can be tempting to respond by sending out as many applications as possible. Instead, candidates should focus on quality over quantity. Rather than tailoring your CV and application to every job description word-for-word, focus on demonstrating what you have achieved and the value you could bring to the organisation. Consider: What have you achieved? Go beyond listing your responsibilities and highlight measurable outcomes. What makes you different? Identify the skills, experience or perspective that set you apart. What value can you bring? Think about how your experience could solve a problem, improve a process or contribute to the team's goals. Employers want to understand not just what you've done, but what impact you could have in their business. What Job Seekers Should Focus On A slower recruitment process can be frustrating, but it shouldn't discourage candidates from pursuing opportunities. The Melbourne job market continues to offer opportunities for skilled professionals. The key is to be strategic about where you apply and how you position yourself. Don't just tell employers what you've done. Show them what you achieved, what you can bring to the table and why you're the right fit for their team. Looking for your next opportunity in Melbourne? The Paxus team works with organisations across Melbourne and Australia to connect skilled professionals with opportunities across technology, digital, finance, sales and marketing. Whether you're actively looking for your next role or want to understand what's happening in the Melbourne employment market, talk to the Paxus team about your next career move or search available jobs here .
By Katelyn Buntz • September 22, 2026
You’re getting the interviews, but you’re constantly coming in second. If you’re regularly securing interviews but just missing out on the role, your CV probably isn’t the problem. The next step is looking at what happens once you’re in the interview room. In this competitive job market, getting an interview is an achievement. But when several candidates have similar skills and experience, how you communicate, prepare and connect in the interview will make a real difference. Nathan Coller, Senior Account Director at Paxus, shares three practical interview tips to help you stand out from the competition. 1. Pitch with Purpose One of the best ways to start an interview confidently is to have a clear 60-second pitch prepared. Think about three things: Who are you? What skills and experience do you bring? What differentiates you from other candidates? Your pitch shouldn’t simply be a summary of your resume. Instead, tailor it to the role and the organisation. Think about what the employer needs and highlight the experience and strengths you have that directly address those needs. A strong introduction gives the interviewer a clear understanding of your value from the outset and sets the tone for the rest of your conversation. 2. Prepare Beyond the Job Description Reading the job description is essential, but it shouldn’t be the end of your interview preparation. Take the time to research the company, its priorities and the people interviewing you. Look at their professional backgrounds and previous experience. You may discover common connections, shared industries, projects or areas of interest that can help you build rapport. This research can also help you ask more relevant questions and tailor your answers to the organisation, rather than giving generic interview responses. 3. Make Your Connection Count Skills and experience matter, but an interview is also an opportunity to show who you are. Focus on building rapport early. Be yourself, bring some personality and show some energy. The goal isn’t to deliver perfectly rehearsed answers, it’s to have a genuine conversation and leave the interviewer with a strong sense of what it would be like to work with you. Your questions can also help you stand out. Try asking: “What would success look like in the first three-six months?” Or, towards the end of the interview: “Is there anything I haven’t answered today that I can elaborate on?” These questions demonstrate curiosity and give you one final opportunity to address any concerns or reinforce your suitability for the role. From Interview to Job Offer If you’re consistently making it to interview stage but missing out on the offer, don’t assume you need to completely overhaul your CV or start applying for more roles. Instead, look at what you can improve between getting the interview and getting the job. Are you clearly communicating your value? Have you done enough research? Are you tailoring your responses? And, perhaps most importantly, are you making a genuine connection with the people interviewing you? Small changes to your interview preparation can make a significant difference. Pitch with purpose. Prepare properly. Make your connection count. Looking for your next opportunity? At Paxus, our recruitment consultants work with candidates across technology, digital, finance, sales and marketing, connecting skilled professionals with opportunities across Australia. Whether you’re actively looking for your next role or simply want to understand what’s happening in the market, our team can help you navigate your next career move. Search open jobs here or talk to the Paxus team about your next opportunity .
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