Job description
Our Client is seeking an Engineer with a proven experience in supporting and managing SOE/MOE, experience with application packaging and support, SCCM, Citrix, Group Policy, general desktop support and contributing to project work.
Role:
- Provide one on one assistance to the end user regarding the technical faults, either by phone, mails, or in person
- Identify and report regularly occurring incidents, so permanent solutions may be investigated and implemented
- Manage and prioritise open cases to ensure the work queue is progressed in a timely manner and customer satisfaction levels are adhered to
- Experience in diagnosing and resolving a broad range of technical problems for desktops, laptops peripheral and mobile devices and associated software applications.
- Customer service experience in an IT environment and ability to liaise effectively with a diverse range of users.
Experience:
- Experience with Microsoft System Center Configuration Manager (SCCM) is highly desirable
- Demonstrated knowledge and experience with troubleshooting Windows domains and networks
- Sound knowledge across technologies including Microsoft products such as Office 365 and End User devices
- Demonstrated experience as an EUC or Desktop Engineer
APPLY TODAY!!
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To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Sonia Robertson on 08 74220613 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
