Operational Performance Management Specialist

Job details

18 April 2024
Job type
IT General

Job description

A long term contract has arisen for an experienced Operational Performance Manager to join a large Federal Government client based in Brisbane.

Only Candidates with current Baseline security clearance are eligible to apply.

In this role, you will oversee a team of Consultants/ Advisers, and all facets of the team performance and contracts. This includes management, application and ongoing development of the performance management framework, relevant processes, and documentation.


  • Track and monitor program and Adviser performance and quality of advice given to their customers
  • Support the development, implementation and continuous improvement for performance frameworks and Standard Operating Procedures (SoPs).
  • Conduct routine human resource and stakeholder management functions and activities including cohort reporting, governance and quarterly performance meetings.
  • Identify, report, and resolve performance issues (including under performance).
  • Be a trusted adviser to the leadership team on sensitive or complex people matters including performance and conduct.

Skills required:

  • Demonstrated experience in a similar role where you have been responsible for developing and maintaining Operating Procedures.
  • Extensive experience tracking and monitoring team performance
  • Excellent business engagement skills
  • The ability to form strong relationships internally and become a trusted advisor

Only Candidates with current Baseline security clearance are eligible to apply.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.