Job description
Position Summary:
Seeking a dynamic and experienced Senior Manager for End-User Technology (EUT) Services to lead the strategic planning and delivery of efficient, secure, and innovative solutions across various technologies. This role will play a pivotal part in shaping the technological landscape to support our educational, research, and collaborative endeavors.
Key Responsibilities:
- Develop and execute a strategic vision for EUT services aligned with organizational goals.
- Stay abreast of emerging trends and technologies in the EUC industry, providing recommendations for their implementation.
- Manage relationships with 3rd party suppliers, ensuring adherence to contractual obligations and optimizing costs.
- Oversee the budget and operational costs associated with EUT services, identifying opportunities for efficiency.
- Evaluate and select appropriate technologies based on technical specifications and user requirements.
- Implement maintenance plans to ensure optimal performance and reliability of EUC technologies.
- Provide oversight and governance for EUC designs and implementations globally.
- Set strategy and deliver platform roadmaps for scalability, security, and efficiency.
- Manage the lifecycle of assets and oversee replacements across multiple locations.
- Foster effective partnerships across internal stakeholders and our clients, driving operational excellence and continuous improvement.
Key Selection Criteria:
- Extensive experience in managing global operations in complex enterprise environments.
- Demonstrated expertise in developing and implementing technology roadmaps aligned with organizational strategy.
- Proven leadership in EUC technologies, including design, implementation, and maintenance.
- Strong commercial acumen in managing 3rd party suppliers and strategic partnerships.
- Technical and thought leadership with a track record of building high-performing teams.
- Exceptional relationship-building, negotiation, and influencing skills.
- Proficiency in managing 3rd party suppliers and risk/vulnerability management.
Qualifications:
- Mandatory: 7+ years of operational management in complex EUC environments, stakeholder collaboration, and technology roadmap creation.
- Highly Desirable: Bachelor's degree in a related field, industry certifications in EUC, and vendor certifications.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Yash Jain on 03 8680 4238 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
