Job description
Are you a highly experienced and detail-oriented Business Analyst looking to make a meaningful impact through digital transformation? We are seeking a talented and motivated professional to support a large-scale digital project within a major government organisation in Brisbane.
About the Role:
In this role, you will work on high-impact digital initiatives, contributing to the design and delivery of innovative solutions that enhance customer experience and improve business processes. You will be part of a collaborative and supportive team, engaging with key stakeholders to deliver strategic outcomes.
Key Responsibilities:
Lead business analysis activities across the full digital project lifecycle
Develop business and functional requirements, user stories, and data flow maps
Facilitate workshops and user interviews to understand needs and define solutions
Collaborate with designers, developers, and product teams to deliver user-centred digital solutions
Support UX/UI improvements and align digital initiatives with customer-centric goals
Ensure high-quality documentation using tools such as Jira and Confluence
About You:
You are an experienced Business Analyst with:
A bachelor's degree in a relevant field or equivalent experience
5+ years of BA experience, including 2-3 years in digital projects
Demonstrated success in end-to-end delivery of digital solutions (design, build, integrations, etc.)
Previous experience in a government environment, with an emphasis on customer experience or digital product innovation
Strong background in design thinking with measurable business results
Working knowledge of UX/UI best practices
High proficiency with Jira and Confluence
Excellent communication, time management, and problem-solving skills
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
