Job description
This role is a great opportunity for an enthusiastic individual seeking new challenges. Working from the R&D corporate office in Melbourne's North, you will be:
- Providing on-site support services to customers.
- Operating within IS&T processes and framework.
- Providing on-site presence and support for IS&T customers.
- Acting as the local site contact to ensure customer expectations and/or site requirements are achieved.
- Contributing to the customer service reputation by maintaining a high level of customer focused service through consistent delivery of professional and polite support.
- Managing and aligning customer expectations against priorities to ensure all incidents and requests are managed in line with operational requirements.
- Attaining a good understanding of the operational activities to ensure business impacts are minimised by outages/ incidents.
- Providing on-site technical leadership to less experienced resources to ensure service standards are maintained.
- Maintaining up to date knowledge of toolsets and technologies required to effectively perform the role.
Reference: 200204985
Contact: Gizaille Shaheen - [email protected]
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Gizaille Shaheen on 03 86804305 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
