Change and Training Coordinator

Posted 02 June 2022
LocationWestern Australia
Job type Contract
DisciplineIT General

Job description


  • Preparing and planning training content i.e.
  • Evaluate product training documentation
  • Determine fit for purpose content use
  • Define training method and channel
  • Training needs analysis

Communications planning and preparation

  • Communications & engagement planning for Execution and Close Out Phases
  • Training plan and material refinement
  • Establish communication and engagement channels for operational stakeholders

Delivery and coordination of day to day change activities i.e.

  • Training artefacts that are easily understood by the business
  • Training delivery as and when required
  • Process review workshops as required
  • Provide advice, support and coaching to frontline team members to assist with business and change readiness activities.
  • Stakeholder Workshops participant preparation
  • Adoption Planning

Business Readiness

  • Provide advice, support and coaching to frontline team members to assist with business and change readiness activities.
  • Facilitate engagement through a variety of channels to drive readiness activities; and identify areas of change resistance to maximise adoption of new ways of working into business as usual.
  • Ongoing assessment of the effectiveness of business readiness activities

Stakeholder management

  • Ongoing Sponsor collaboration and support to drive change adoption
  • Close collaboration with Project Manager with focus on driving people related change and mange risks
  • Build and maintain strong relationships with key stakeholders to ensure impacts and concerns are well understood and plans developed to address these
  • Influence key stakeholder groups across all levels to develop effective relationships that facilitate successful implementation
  • Active engagement and collaboration with project delivery team, key project stakeholders and other business teams
  • Identify people risks and issues relating to the project


  • Qualifications/ Education
  • Change Management, Training or Project Certification or substantial equivalent experience of specialist professional development in change management or training
  • *Change accreditations such as Lean or PROSCI would be advantageous


  • Minimum 5yr experience in delivering training and/or change projects incl.
  • Training planning, execution and delivery
  • Engagement and communications planning
  • assessing a range of change intervention options and
  • monitoring progress against plans
  • Adoption planning
  • IT implementation experience - would be advantageous


  • Demonstrated ability to gain trust and confidence of multiple stakeholders, through engagement and collaboration to influence across different levels of the organisation
  • Communication skills, including ability to
  • facilitate workshops and presentations
  • delivery and preparation of training material
  • present complex information in an easy to understand way
  • Planning and organising skills in managing and executing concurrent activities/ projects with ability to set priorities and meet deadlines to ensure timely delivery of business outcomes
  • Customer focus and strong understanding of business context


  • Driven and self-motivated - ability to work independently and autonomously
  • Emotional intelligence
  • Organisational awareness - identifying interpersonal and group dynamics; being in tune with and adapting to the organisational culture
  • Integrity and building trust - inspiring trust and credibility with others, maintaining confidences and keeping commitments
  • Safety orientation - accountable and focused on personal safety, as well as the safety of others

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Lee-Arna Bishop on 08 61511706 or email: and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.