Help Desk Officer

Posted 09 May 2022
LocationWestern Australia
Job type Permanent
DisciplineCloud + Infrastructure, IT General

Job description

About the Organisation:

Our client is a steadily growing mining organisation with a strong focus on investing in best of breed solutions and infrastructure in addition to building a culture of trust, inclusivity and professional growth. You will get involved with complex projects focusing on delivering high quality outcomes over all else.

About the Role:

As a Help Desk Officer, you will serve as the first point of contact for IT issues and enquiries from internal users. You will also be involved with assisting in the regular maintenance of IT equipment and systems.

Essential Experience:

  • Minimum 2 years of experience within an IT Help Desk
  • Familiarity with IT ticketing systems
  • Working knowledge of Microsoft technologies including:
    • MS Office products
    • O365 / Azure
    • Windows Server, Exchange and Active Directory
  • Working knowledge of basic networking including:
    • cabling
    • routing & switching

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aaron Sherlock on 08 61511705 or email: and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.