ICT Support Analysts

Job details

17 June 2024
Weekly Pay + Hybrid work options
Job type
IT General

Job description

Our Federal Government client is seeking an experienced ICT Support Analyst to join their team. This is a 6 months contract with the ability to extend for another 6 months. The successful candidate must be an Australian Citizen with the ability to obtain a Baseline Security Clearance.

  • 6 months contract with 6 month extension option.
  • Australian citizens with the ability to Obtain Baseline Security clearance.
  • Open for Canberra and Brisbane Candidates.
  • Paxus pays weekly.

As an IT Support Analyst, you will be accountable for the IT Service Desk, User Support and Basic Administration for the Agency's Business Applications/Systems, End User Computing, and other related technology, under the broad direction of the Assistant Director - IT Support in the IT Services Branch.

To be successful in this role you must:

  • Participate in coordinating the workflow of a small team and/or complex administration tasks
  • Undertake procedural or clerical administrative support or operational tasks including research and analysis activities
  • IT knowledge management within the Branch's scope and in support of whole agency needs.
  • Make decisions within defined parameters relating to the area of responsibility that impact on the
  • work area or specific function, but the impact on agency operations and resources is limited.
  • Apply judgement, knowledge and limited discretion in interpreting and applying legislation,
  • instructions, guidelines, and procedures.
  • Identify issues and contribute to the resolution of issues and problems.

To be considered for this role you must:

  1. Demonstrated previous experience working within either IT Support, User Support or Customer Service.
  2. Demonstrated ability to work autonomously and be accountable for completing tasks allocated and organising
  3. workflows.
  4. Experience using Azure, Entra ID and Active Directory
  5. Experience providing laptop. IOS and basic hardware support

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Irina Alrogi on +61 (0)2 6151 9203 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.