Level 2 Desktop Support Officer

Job details

Posted
15 May 2025
Salary
Negotiable
Location
Melbourne CBD
Job type
Contract
Discipline
IT General
Reference
269729

Job description

Level 2 Desktop Support Officer

6 months Contract with extensions likely

Melbourne CBD

Skills Required:

  • Client facing role, predominantly based in outer Melbourne with expectation to cross train and attend CBD location too when needed.
  • Good technical knowledge across hardware/software including Laptops, tablets, mobile phones, M365 suite, Win 10/11, SCCM, bitlocker, Azure MFA, Intune, ServiceNow, MS Teams/Zoom usage.
  • Excellent customer service skills.
  • Excellent communication skills.
  • Ability to adapt, respond quickly to client needs.
  • Be able to work under pressure doing busy periods but stay proactive during the slower periods.
  • Basic Laptop/Desktop hardware troubleshooting
  • Basic Printer hardware troubleshooting

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on +617 3472 6580 or email [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.