Job description
- Melbourne based opportunity - Interviews ASAP
- Initial 12 months Contract with likely extensions - Permanent role option available
- Must have NV1 Security Clearance
We are looking for a Reporting Specialist to work with a leading Consulting firm based out of Melbourne.
Responsibilities and Skills required include:
- Experience in configuration and generation of standard ITSM reports, Dashboards, and Metrics across the ITIL Practices using ServiceNow.
- Strong experience in designing, building, and generation of insightful reports for Service Management.
- Prior experience in generation of periodical Service Management reports such as Monthly Service Management Metrics, Service Level Reports, Monthly Service Level Trending and Insights reports etc.
- Experience with Splunk, Power BI, or similar tools, ServiceNow Administrator Certification will be an added advantage.
- Should be familiar with ITSM, ITIL Practices and understand and adhere to contractual compliance requirements associated with reporting.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Natasha Bhatia on 03 86804237 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
