Service Desk Analyst

Posted 05 October 2021
SalaryNegotiable
LocationCanberra
Job type Contract
DisciplineIT General
Reference200204177_1633397127

Job description

Our client is looking for an experienced Service Desk Analyst.

Responsibilities:

  • Ensure user issues are captured, validated and assessed for further processing
  • Ensure information are communication to users through relevant channels
  • Ensure improvements through analysis, reviews and reporting.

The following skills and clearance are preferred:

  • Experience in service desk environment
  • Good customer service and communication skills
  • NV1 or NV2 Clearance required

Reference: 200204177

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Yusay on 02 6151 9208 or email: ayusay@paxus.com.au and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.