Job description
We are currently seeking a Senior Technical Consultant - ServiceNow (ITSM) for a 6-month contract opportunity with one of our key clients. This role involves providing advisory support to the customer's BAU team while leading the implementation and optimization of ServiceNow solutions.
Key Responsibilities:
- Lead and manage ServiceNow implementation projects, ensuring delivery on time, within scope, and aligned with quality standards.
- Build strong client relationships, understand business challenges, and position ServiceNow as the ideal solution.
- Provide expertise in the design and architecture of ServiceNow solutions, including custom application development and system integrations.
- Develop, document, and maintain detailed records of system configurations, integrations, and processes.
- Mentor junior team members, promote ServiceNow best practices, and provide technical guidance throughout the project lifecycle.
- Stay updated on the latest ServiceNow developments and trends to provide expert-level advice and maintain competitive edge.
- Lead advanced ServiceNow implementations, including integrations with systems like SSO, SAP, and other ITSM tools.
- Facilitate client workshops, gather business requirements, and effectively communicate with both technical and non-technical stakeholders.
Key Attributes:
- Proven experience as a Senior Consultant in ServiceNow with a focus on ITSM.
- Strong understanding of ServiceNow architecture, configuration, and development.
- Experience in client-facing roles with excellent communication and stakeholder management skills.
- Ability to act in an advisory capacity to guide BAU teams.
- Background in technical project delivery and integration with enterprise systems.
Benefits:
- Supportive and diverse workplace culture
- Professional Team Environment
- Opportunities for career development
Job Reference # 269638
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aditi Yadav on 02 9464 5530 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
