Contractor Care Administrator - 12 month Fixed-Term

Posted 05 June 2022
DisciplinePaxus Jobs

Job description

Our national Contractor Care team is seeking a fantastic administrator with a strong foundation of compliance and customer service skills to join our experienced team!

Fixed-term 12 month contract.

In this role you will:

  • Provide amazing customer service to our team of contractors
  • Manage the contractor lifecycle- from generating contracts to new starter documentation and contract extensions.
  • Follow up with sales and recruitment teams to glean all pertinent information
  • Effectively and efficiently set up contractors, process them, and process payment.
  • Coordinate timesheets and payroll in Adapt for our contractors
  • Follow up with contractors should there be missing timesheets or non-compliance reports
  • Manage multiple databases in a timely and accurate manner
  • Engage with the contractors
  • WHS facilitation and communication with the workers compensation coordinator.

We want to hear from you if you have:

  • Strong compliance know-how and adherence
  • Strong customer service skills
  • Excellent Excel know-how 
  • Confidence working in a team
  • Are passionate about providing high quality customer service
  • Thorough administrative abilities
  • A strong work ethic and experience thriving in a fast-paced workplace
  • Ideally- but not a must- experience with Adapt and WHS


For any queries regarding this role please call Hannah on 03 8680 4354