CRM Business Analyst

Posted 21 August 2021
LocationMelbourne, Melbourne, Victoria, Australia
Job type Contract
DisciplineERP + SAP + CRM, IT General

Job description

Work as a CRM Business Analyst with a large IT consulting firm for a leading organisation.


  • Gathering, documenting and validating internal requirements.

  • Facilitating business solution design workshops.

  • Data Analysis & Mapping

  • Collaborating with business users, project team members and other technical teams to document and transform business requirements into solutions.

Skills required:

  • Strong experience working as a Business Analyst

  • Microsoft Dynamics 365 CE implementation experience required

  • PL-200: Microsoft Power Platform Functional Consultant Certification an advantage but not essential

  • MB-210: Microsoft Dynamics 365 Sales Certification OR MB-230: Microsoft Dynamics 365 Customer Service Certification an advantage but not essential

  • Excellent stakeholder engagement skills

If you are interested in this position, please click Apply and your details will be sent through to us for review or call Natasha on 03 8680 4237 for further details.