Customer Engagement Officer

Posted 03 June 2022
SalaryLong term contract + weekly pay
Job type Contract
DisciplineIT General

Job description

Our Government client is seeking a Customer Engagement Officer for a 12 month contract + 12 month extension.

This role identifies new business opportunities across the network and drives business within a specific industry category and region. Customer interaction is extensive, involving influencing, presentation and negotiation.


  • Support the Capability Lead with on-boarding contract management, customer engagement, reporting and business administration with the aim of process improvement, timely outcomes and effective collaboration.
  • Develop and maintain comprehensive knowledge of market /industry to identify and develop a pipeline of potential customers aligned with strategic and operational priorities.
  • Build and maintain effective working relationships with existing customers and those in the pipeline to facilitate the on-going growth of the clients' service.
  • Analyse available data to provide insights about existing and potential customers and to aid decision making processes.

Required Skills

  • Experience in new business development and customer engagement in Government and private sectors.
  • Proven ability to develop effective relationships across multiple levels of customer organisations
  • Attention to detail, strong communication and interpersonal skills.
  • Experience in Cyber Security and technical industry knowledge is desirable

Ability to obtain Baseline Clearance is required.

Reference: 256673

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Antonia Levantis on 02 61519211 or email: and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.