Job description
About the Role
As a Desktop Support Officer, you will play a key role in maintaining the organization's IT infrastructure, ensuring that users have seamless access to systems and tools to achieve their goals. You will be part of a collaborative and professional IT team committed to providing excellent service to internal stakeholders.
Essential:
- Demonstratable experience in Desktop or ICT Support positions and working within multifunctional teams, providing a high level of customer service.
- Experience in using and supporting desktop hardware and software applications (e.g. Microsoft Office).
- Experience with and knowledge of ITIL principles and practices, including Service Desk, Configuration Management, Change Management, Release Management and Asset Management.
- Demonstrated ability to build and maintain professional vendor relationships.
- Excellent time management skills and ability to prioritise user requests for support.
- Substantial experience with Microsoft Azure, Microsoft Active Directory and Group Policies.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
