FIFO Support Engineer

21 March 2024
Job type
Cloud + InfrastructureProject Services + Transformation

Job description

About the Organisation:

Our client is an Australian owned Mining and Resources company based in West Perth. They are an organisation which has grown into one of the most successful companies in Australia's history and has been built on a long and special history of investing in Australia's future. The organisation has a diverse portfolio with strong interests in iron ore, agriculture and future mineral exploration and development. The company prides itself on innovation, with many projects poised to influence and shape the mining and agricultural industries of Australia.

About You:

We are seeking individuals who are at the top of their field and who pride themselves on their quality of work. You will be curious in nature and have the drive for innovation and out of the box thinking. You will join a close-knit team of like-minded experts and will be presented with the opportunity to work for an organisation like no other. Your opportunities won't be limited to your current expertise. If an opportunity presents to learn a new technology or system - it's highly encouraged.

About the Role:

As a FIFO Support Engineer, you will be responsible for providing broad technology support to end users on a remote mine site on a 2 weeks on 2 weeks off basis and 12 hour days. Equally important to having experience across being able to provide technical support is the capacity to be personable and build trusting relationships with people on site so they are comfortable raising issues and coming to you with technical issues.

Key Requirements:

  • Demonstrated experience providing general technology support to end users. This includes:
    • General networking and connectivity knowledge and support
    • Hardware support and installation (access points etc)
    • End user device support (mobiles, tablets, laptops)
    • General application support including O365, outlook, and company specific applications.
  • The role may include equipment upgrades and installation from time to time.
  • The focus of this role is about user support as much as it is about technical knowledge.
  • Building relationships on site to encourage users to be comfortable raising problems or issues which they experience is important. A site support engineer can't support a site if they don't build strong relationships.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aaron Sherlock on 08 61511705 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.