Help Desk Officer

25 March 2024
Job type
IT GeneralProject Services + Transformation

Job description

About the Company:

Our client takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, they are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community.

About the Role:

As a Help Desk officer, you will be responsible for providing level 1 and some level 2 support functions. These will range from rolling out PC's and other hardware through to creating, customising and deploying images. You will also provide O365 support for a variety of applications including Outlook, Teams, Share Point and One Drive.

Essential Skills and Experience:

  • Demonstrated experience managing laptop and PC image roll-outs - including image creation, customisation and
  • Previous exposure to providing in-person O365 cloud support, including troubleshooting issues related
    to Microsoft applications (such as Outlook, Teams, Share Point, One Drive)
  • Strong customer service skills, with the ability to communicate effectively both verbally and in writing
  • Able to work well as part of a team, collaborating with other IT professionals.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Aaron Sherlock on 08 61511705 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.