Job description
If you are based in Sydney and have more then 3+ years experience in ETL and informatica, this is the support role for you!
Whats in it for you?
Amazing set of clients!
Work with a world renown consultancy firm
A competitive salary!
What we are looking for?
Experience with Informatica ETL Production Support.
Communicate with stakeholders in case of delays or SLA breaches.
Maintain and own defect management and incident resolution process.
Resolve defects within the defined service levels.
Manage and own application Defects and incident life cycle, and drive those to permanent resolutions, implement preventive measures to avoid repetitive issues.
Debug, troubleshoot, root cause analysis and resolve issues within SLA.
Resolve complex defects with long term fixes following best practices and collaborate with dev team for solution review of complex defects and incident resolution.
Follow up with third party vendors for issue resolution and prevention, if required.
Perform weekly incident/bug review meetings with application team.
Responsible for 24 x 7 production system support, including off hours and weekend 'on call' production support responsibilities.
Daily spot check of system health.
Manage and own application release process.
Follow change control and continues integration process for changes to production system, owning all changes made to production system.
Responsible for continued system improvements to help reduce tech debt costs.
Perform custom, ad-hoc data analysis and reporting based on stakeholder requests within SLA.
Support weekly and monthly customer report processing.
Conduct regular presentations to team/stakeholders.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Shivali Sethi on 02 9464 5835 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.
