Program Coordinator

18 March 2024
Job type
IT General

Job description

Our client is a large government department looking to bring on a Program Coordinator on a contract basis until end of December 2024 (+ possible extension). The Program Coordinator role works in an operational management capacity to support the Senior ICT Program Manager, leadership team, and wider program to ensure the Service Delivery Transformation (SDT) Program is meeting governance requirements and is strongly supported and organised to continue progressing forwards with delivery with minimal administrative blockers or delays.

The role's key relationships are with the Senior ICT Program Manager, Program Leadership Team (consisting of Project Managers and stream leads), Program and Project Board members and their executive support, Contracts and Finance Officer, Project Support Officer, program team members, and Procensol leadership. This also includes internal customers/stakeholders such as the Portfolio Management Office (PMO), Information and Communication Technology Services (ICTS), Finance, and Procurement.

Key Responsibilities
As the Program Coordinator you will have responsibility for the following:

  • Supporting the Senior ICT Program Manager in the administration of the program, such as scheduling meetings and activities, preparing monthly reporting, development of Briefing Notes, assisting with recruitment, and any other requirements that arise from within the program and OIR.
  • Supporting the Senior ICT Program Manager in managing contracts for approx. 40 agency contractors (such as extensions and variations) and assisting with Procensol contract variations.
  • Providing secretariat support for the Program Board, two Project Boards, and others as required, in producing draft meeting agendas and presentation packs, recording meeting minutes, and tracking approvals, decisions, and actions.
  • Assisting and advising the Contracts and Finance Officer in managing the program financials.
  • Coordinating governance and assurance requirements for the program, including consolidating documentation for health check and stage gate reviews, and maintaining program RAID registers.
  • Facilitating program team member onboarding, induction, and offboarding procedures.
  • Program document management and recordkeeping, including administering the program's SharePoint Online site.
  • Providing administrative and logistics support during the Go Live Coordination period.
  • Assisting in preparing for handover and transition of program artefacts to business as usual, including program close.

Mandatory requirements/Special Conditions

  • 5+ years' experience as a Program/Project Coordinator or Senior Project Support Officer role in a complex ICT project environment.
  • Demonstrated knowledge of Queensland Government business processes and project assurance frameworks.
  • Demonstrated high-level knowledge of Queensland Government procurement and project financial management practices.
  • Expertise in SharePoint Online and MS Office suite - Outlook, Word, Excel, PowerPoint, Project, Visio.
  • PRINCE2, PMP, or other project related qualification.

Desirable skills and knowledge

  • Experience in Agile ways of working and familiarity with Jira and Confluence.
  • Experience in MS Project Web App, or similar Portfolio and Project Management (PPM) solution.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Emma Metzger on +617 3339 5618 or email [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.