Senior Business Analyst

Job details

13 May 2024
Job type
IT General

Job description

Work for a large FMCG client as a Senior Business Analyst in Sydney.

Role Overview:

This position serves to facilitate communication between business and technology stakeholders to ensure the delivery of business requirements, which drive changes to business processes, policies, or systems. The primary aim is to ensure that the delivered solution aligns with the business needs.

Primary Responsibilities:

  • Collaborate with business stakeholders, technology product owners, engineers, architects, and the project team to provide conceptualization, feasibility analysis, and functional/non-functional requirements for initiatives.
  • Elicit, analyze, communicate, and validate requirements for changes to business systems, processes, and policies, including As-Is, To-Be, and Gap Analysis.
  • Conduct data gathering and analysis.
  • Quality assurance of proposed solutions and test scenarios.
  • Assist in testing and deployments.
  • Develop business and support processes.
  • Create Business-As-Usual (BAU) handover documentation, including Runbooks, RACI, and Knowledge Articles.

Role-Specific Requirements:

  • Proficiency in IT infrastructure, encompassing servers/VMs, switches, operating systems, databases, Active Directory, access management, networking, and security.
  • Experience with retail store-related devices such as POS terminals, weigh scales, cameras, temperature gauges, and similar equipment is advantageous.

Required Skills:

  • Proficient in analysis, documentation, and communication (both written and verbal), including the ability to conduct workshops and assertively convey ideas.
  • Strong problem-solving skills.
  • Ability to manage multiple streams of work simultaneously.

Key Capabilities:

  • Strong analytical and problem-solving abilities, demonstrating a logical approach to addressing challenges.
  • Initiative, flexibility, and innovative thinking.
  • Ability to work autonomously and collaboratively within a complex and fast-paced environment.
  • Effective communication, facilitation, negotiation, and influencing skills.
  • Quick establishment of strong working relationships and effective communication with various stakeholders, from senior management to operational staff, including external vendors.
  • Understanding of both high-level impacts of change and detailed-level work.
  • Business and commercial acumen.
  • Experience with Agile and Waterfall methodologies is highly regarded.
  • Effective communication with both business and technical stakeholders.
  • Proficiency in preparing test scripts/cases and conducting testing.
  • Innovative and creative thinking.
  • Excellent time management, negotiation, conflict resolution, and teamwork skills.

Career Experience:

  • Minimum of 4 years' experience as a Business Analyst.
  • At least 1 year of related work experience in a similar-sized environment.
  • Experience in retail is desirable.
  • Experience in infrastructure projects is desirable.
  • Overall knowledge of infrastructure (hosting, networking, access management, etc.) is advantageous.
  • Collaboration with diverse business stakeholders to influence solutions.
  • Tertiary qualifications in Business, Science, Engineering, or Economics are preferred.

Key Relationships: Internal:

  • Project Manager/Program Manager/Program Director: Guidance on project direction, expert advice, and information exchange.
  • Project Team: Guidance and professional support, representation of work group perspective, and information sharing.


  • Client Stakeholders: Develop and maintain effective relationships, facilitate engagement and consultation, provide expert technical advice, and exchange information.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Savita Shankarnarayan on 02 94645508 or email: [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.