Senior Business Analyst - Salesforce

Posted 23 October 2023
LocationMacquarie Park
Job type Contract
DisciplineProject Services + Transformation

Job description

My client is looking for a Senior BA who will be responsible in supporting the implementation of a new, consolidated, secure CRM with Salesforce systems.

Key Duties for the role

  • Collaborate with stakeholders to gather, analyse, and document detailed business requirements.
  • Translate business requirements into technical specifications, ensuring alignment with the capabilities of the CRM and Salesforce.
  • Analyse the current system, identifying gaps and areas for integration with Salesforce.
  • Collaborate with IT teams to integrate the CRM with Salesforce systems, ensuring data consistency and seamless user experience.
  • Provide technical guidance to the development team, clarifying doubts and ensuring the implementation aligns with business requirements.
  • Act as a liaison between business stakeholders and technical teams, ensuring clear and effective communication.
  • Present technical solutions and their business benefits to non-technical stakeholders, facilitating decision-making processes.
  • Create technical documentation, where required including system specifications, data models, and process flows.
  • Maintain comprehensive records of requirements, changes, and system configurations.


  • Strong understanding of digital transformation concepts and methodologies.
  • 3 Years of Experience in technical business analysis, specifically within Student Management Systems and Salesforce integration.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Elsa Ambrosini on 0452426715 or email: ea[email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.