Job description
We're looking for a Service Design Blueprinter to join a high-impact team driving innovation and user-centric transformation within a large public sector organisation. You'll play a critical role in visualising and mapping end-to-end services across complex systems, using modern design tools and methods to bring clarity and direction to both digital and non-digital touchpoints.
✅ What You'll Bring
7-10 years' experience in agency or studio environments as a Service Designer or Product Director, ideally across both public and private sectors.
Demonstrated ability to operate at strategic, tactical, and execution levels.
Mastery in creating service blueprints, customer journey maps, and experience flows.
🎯 Tools & Skills
MIRO for collaborative whiteboarding and system mapping
Figma for prototyping and visual communication
Target (Adobe Target or similar) for personalisation and testing
Adobe Creative Cloud / Experience Cloud suite for integrated design and content delivery
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
