Job description
Exciting Opportunity in IT Support
We are seeking a dedicated Site Support Technician to join our team and provide on-site IT support services to a leading organisation in the mining sector. This role is critical to ensuring smooth operations by addressing technical issues efficiently and effectively.
Requirements:
Customer Support Skills
- Communication and Customer Support skills with the ability to communicate in non-technical terms
- Customer Focused/Customer Service Oriented
- Ticket (Incident & Request) Management, Resolution, Documentation
- Service Level Agreement Principles
Technical and Infrastructure Skills
- Windows 10/11, M365, ServiceNow, Active Directory, Azure MFA
- Mobiles/Tablets - Android/Apple
- Intune/SCCM
- Standard and Multi-function print devices
- Workstation Networks Configuration
- Knowledge of networking concepts and components
- Voice Communication
- Video Conferencing across various platforms
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on + 617 3709 7456 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
