Job description
Job title: Splunk & Dynatrace Monitoring Analyst
Location: Canberra and Melbourne
Clearance: Must be an Australian Citizen
Employment Type: Contract
About the Opportunity
A Federal Government agency is seeking an experienced Splunk & Dynatrace Monitoring Analyst to join a fast-paced and collaborative Technology Services Division. The role is central to delivering innovative, fit-for-need ICT monitoring solutions to support a range of mission-critical business systems.
This is an excellent opportunity to be part of a high-impact team driving proactive systems health, performance monitoring, and continuous improvement across enterprise platforms.
Key Responsibilities
Monitor critical business systems using industry-leading tools, including Splunk and Dynatrace.
Gain a strong understanding of enterprise architecture and business processes to tailor monitoring strategies.
Develop and refine monitoring solutions including alerts, dashboards, and reports to proactively detect issues.
Perform daily health checks and respond to incidents with effective troubleshooting and root cause analysis.
Collaborate with technical and business stakeholders to resolve system issues and recommend improvements.
Drive continuous improvement initiatives to evolve and mature monitoring frameworks and capabilities.
Maintain high-quality documentation of systems, processes, and monitoring configurations.
Analyse system data and logs to identify patterns and support decision-making.
To be considered for this role you must have:
At least 3 years of experience in ICT monitoring or ICT operations roles, preferably involving CRM systems.
Proven experience developing and implementing monitoring solutions and alerts using log analysis platforms.
Demonstrated ability to identify and deliver process improvements and efficiency gains.
Strong written and verbal communication skills, with a focus on technical and business documentation.
Excellent analytical and problem-solving skills in complex ICT environments.
Hands-on experience using Splunk for monitoring, analysis, and alerting.
Solid understanding of common log formats such as JSON, XML, CSV, and plain text.
When inquiring about this opportunity, p-lease quote the job number #269581
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Irina Alrogi on +61 (0)2 6151 9203 or email: [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
