Technical Business Analyst

Posted 18 January 2024
Job type Contract
DisciplineSoftware Development + Testing

Job description

About the role:

This is a 70% Technical BA and 30% Scrum

Ideal Candidate:

Successful candidate will be coming from a Development background with strong Technical BA experience in Agile Environment.


  • Assess business objectives, formulating solution options, and driving stakeholder support.
  • Quickly connect business requirements particularly for Digital channels with the functional capabilities of the Salesforce application.
  • Be part of agile delivery, capturing functional requirements, converting them to Epics and User stories.
  • Lead (or play a key delivery role) in application solution design efforts.
  • Work collaboratively with various technical and business stakeholders to form a fit for purpose solution in the digital channels, leveraging a strong working knowledge of Salesforce.
  • Collaborate with external government agencies where appropriate.
  • Progress to holding end-to-end functional responsibilities.
  • Run sprint events as required.

Essential Criteria

  • Minimum 3 years working in Salesforce Development or Technical Delivery or Development experience with Strong Technical BA.
  • Business Process mapping background for B2C & B2B Service processes ideally in disability and health care sector.
  • Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
  • Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
  • Experience working with external parties on complex integrations.
  • Great facilitation and communication skills.

Desirable Criteria

  • Experience working with Salesforce Health Cloud, Service Cloud & Communities
  • Demonstrated experience in ability to configure Salesforce Service, community cloud and Insurance industries (Vlocity) product as per business requirements including Proof concepts, Prototyping.
  • Demonstrated experience in delivery of a complex solution and prior knowledge and experience of complex government and or government-based insurance schemes
  • Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.


  • Must be an Australian Citizen and either hold or be willing to obtain a Baseline security clearance.

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Norman Bersabe on +613 9087 4193 or email [email protected] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process please contact me on the above contact details.