Job description
Are you passionate about AI, low-code platforms, and delivering elegant solutions that bridge the gap between business and tech? We're partnering with a well-known organisation in the music and creative industry to find a Techno-Functional Business Analyst who can help bring their next generation of AI-driven tools to life.
This is a unique opportunity to join a collaborative, relaxed, and purpose-driven environment while working on cutting-edge digital transformation projects using Microsoft Power Platform, Dynamics 365, and conversational AI.
🧠The Role
You'll sit at the heart of a cross-functional team, working closely with product managers, developers, and non-technical stakeholders to:
- Design and prototype low-code AI solutions such as chatbots and workflow automations
- Lead workshops, whiteboarding sessions, and process mapping to uncover practical use cases
- Translate business needs into structured user stories, process flows, and functional specs
- Support the testing, training, and deployment of AI-enabled experiences
- Stay plugged into trends in Generative AI, NLP, and Microsoft's evolving low-code ecosystem
- Drive the adoption of ethical, scalable AI tools across business units
✅ What We're Looking For
- 3+ years in a Techno-Functional BA or Product Owner role
- Solid experience in digital transformation, ideally with low-code tools like Power Platform or OutSystems
- Strong familiarity with AI/Chatbot concepts - NLP, machine learning basics, conversational design
- Ability to lead workshops, create great documentation, and be the translator between business and tech
- Excellent stakeholder management - especially with non-technical users
🌟 Bonus Points For
- PL-900 or AI-900 certifications
- Experience with Microsoft Copilot Studio or Dynamics 365 Omnichannel
- A background in customer service, CX, or creative environments
- A genuine interest in music or the creative industries
🎧 Why You'll Love It
- Work on meaningful, forward-thinking projects that are reshaping how AI is used
- Join a down-to-earth team that values collaboration, curiosity, and creativity
Enjoy hybrid flexibility with 2-3 days in-office (Sydney-based)
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Dean Khan on + 612 9464 5515 or email [email protected] and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
